Frequently Asked Questions About Our Law Firm

Choosing the right attorney is an important decision. Whether you need assistance with real estate, estate planning, probate, business law, IRS tax problems, family-based immigration, or resolving a legal dispute, you deserve clear answers about our services, fees, and procedures.

At the Law Office of Theresa Nguyen, PLLC, we provide practical, efficient, and personalized legal services to individuals, families, property owners, investors, and business owners. With offices in Renton, Washington, and Tempe, Arizona, we offer convenient remote legal services and attorney-guided solutions.

Our approach emphasizes careful legal analysis, proactive planning, efficient transactions, and resolving disputes through negotiation whenever possible.

Ready to discuss your legal matter? Schedule an attorney consultation or contact our office.


Browse Frequently Asked Questions


General Questions About Our Law Firm

1. Where is the Law Office of Theresa Nguyen, PLLC located?

Our law firm maintains offices in Washington State and Arizona.

Washington Office — Primary Location

Law Office of Theresa Nguyen, PLLC
1500 Benson Rd S, Suite 203
Renton, WA 98055
Phone: (425) 998-7295

Our Renton office is located on the second floor of the Altitude Business Center, near Renton City Hall.

Arizona Office — Secondary Location

Law Office of Theresa Nguyen, PLLC
64 E Broadway Rd, Suite 200
Tempe, AZ 85281

In-person attorney meetings are available by advance arrangement. Please contact our office before visiting either location.

2. What are your business hours?

Our regular office hours are Monday through Friday, 10:00 AM to 5:00 PM.

Our offices are generally closed on weekends and holidays. Attorney appointments are scheduled according to availability.

Clients and prospective clients may contact us by telephone, email, or through our website. We strive to respond to inquiries in a timely and professional manner.

3. What states does your law firm serve?

We provide legal services involving Washington State and Arizona law, including real estate, estate planning, probate, business law, and related transactional matters.

We also assist with certain federal matters involving IRS tax controversy and U.S. immigration law, which may allow us to represent eligible clients residing outside Washington and Arizona.

Our ability to accept a matter depends on the applicable legal jurisdiction, attorney licensing, availability, and the nature of the requested services.

4. What makes your law firm different?

Our firm focuses on delivering practical, efficient, personalized, and results-oriented legal services.

With more than 10 years of experience, our team understands that many legal matters involve overlapping issues. A property transfer, for example, may involve real estate law, estate planning, probate, taxes, business ownership, and family relationships.

We emphasize:

  • Attorney-guided legal analysis and planning
  • Efficient document preparation and processing
  • Remote consultations and electronic coordination
  • Clear communication about legal fees and expenses
  • Practical solutions tailored to each client's objectives
  • Pre-litigation negotiations and dispute resolution when appropriate

Our goal is to help clients understand their options and complete their legal matters as efficiently as circumstances permit.

5. Do you offer legal services in Vietnamese?

Yes. We offer Vietnamese-speaking legal consultations for clients who prefer discussing their legal matters in Vietnamese.

Vietnamese-speaking consultations are available remotely by appointment.

Please visit our online booking page or contact our office for assistance.

6. Can I visit your office without an appointment?

Our offices operate primarily on an appointment-only basis for attorney consultations.

In-person attorney meetings require advance coordination and confirmation of availability.

We encourage remote consultations whenever appropriate because they allow clients to receive legal assistance without unnecessary travel.


Legal Consultations and Appointments

7. Do you require a consultation before accepting a legal matter?

Yes. All new clients are required to complete an attorney consultation before our firm begins legal work.

Every client's circumstances are different. Even matters that appear straightforward may involve legal requirements, financial consequences, or risks that should be evaluated before documents are prepared or actions are taken.

During the consultation, we seek to understand your circumstances, identify your objectives, review relevant information, explain potential legal options, and determine whether our firm is an appropriate fit.

This process also helps establish clear expectations concerning the scope of services, legal fees, third-party expenses, and next steps.

Experience has shown that skipping consultations can lead to misunderstandings, delays, unexpected expenses, and avoidable complications.

For these reasons, consultations are a mandatory first step for all new clients.

8. How much does an attorney consultation cost?

Our standard attorney consultation fee is $400 for a one-hour consultation.

This consultation is appropriate for most legal matters, including estate planning, probate, business law, immigration, IRS tax controversy, real estate matters involving multiple issues, and pre-litigation disputes.

Consultation fees are generally paid in advance to reserve the appointment.

Shorter consultations are available for qualifying straightforward matters. The applicable fee will be displayed or confirmed during scheduling.

9. Do you offer 30-minute consultations?

Yes. We offer 30-minute consultations for certain straightforward legal matters.

Examples may include:

  • Simple quitclaim deed preparation
  • Adding or removing someone from property title
  • Basic property transfer matters
  • Certain deed recording questions
  • Other limited transactional matters approved by our office

A one-hour consultation may be necessary if the matter involves complicated title issues, probate, multiple parties, disputes, significant tax questions, or extensive document review.

Schedule a 30-Minute Consultation

10. Do you offer free legal consultations?

No. We generally do not offer free attorney consultations.

Our consultations are professional legal appointments intended to provide meaningful analysis and guidance rather than introductory sales calls.

Our support staff may answer general administrative questions concerning scheduling, services, and office procedures, but they cannot provide legal advice.

11. Why do you charge for consultations?

Legal advice requires understanding the facts, applicable law, and potential consequences of a client's decisions.

For example, someone requesting a quitclaim deed may also need to consider mortgages, community property rights, taxes, liens, or future estate planning consequences.

A person requesting a living trust may need to consider beneficiaries, successor trustees, asset ownership, tax planning, and trust funding.

A paid consultation allows our attorneys to devote focused time to evaluating your situation and explaining appropriate legal options.

12. How do I schedule a consultation?

Our online scheduling system allows prospective clients to select an available appointment.

  1. Visit our online booking page.
  2. Select the appropriate consultation type.
  3. Choose an available appointment date and time.
  4. Provide your contact information and a brief description of your matter.
  5. Complete the required consultation payment.
  6. Follow the appointment confirmation instructions.

If you are unsure which consultation type to select, please contact our office for administrative assistance.

13. What should I expect during my consultation?

During the consultation, the attorney will generally:

  • Discuss your legal situation and background
  • Identify your objectives and priorities
  • Ask questions to clarify important facts
  • Review relevant documents together with you, as time permits
  • Explain potential legal options and risks
  • Discuss the general process and next steps
  • Explain the potential scope of representation
  • Discuss fees and anticipated expenses when appropriate

More complex matters may require additional research, document review, consultation time, or a separate legal engagement.

14. Does paying for a consultation mean your firm will accept my case?

No. Scheduling and paying for a consultation does not guarantee that our firm will accept your matter for ongoing representation.

The consultation allows the attorney to evaluate your circumstances and determine whether our services are appropriate.

We may decline a matter because of its complexity, required services, attorney availability, conflicts of interest, jurisdictional limitations, or other professional considerations.

If we agree to provide additional legal services, the scope of representation and applicable fees will be explained in a separate engagement agreement.

15. Can I receive legal advice by telephone or email without scheduling a consultation?

Generally, no. Our attorneys do not provide individualized legal opinions or substantive legal advice through unscheduled phone calls, emails, text messages, or general inquiries without an attorney consultation.

Legal advice requires an understanding of your circumstances, the applicable law, and the potential consequences of your decisions.

Our support staff can assist with scheduling, administrative questions, and general information about our services, but they cannot provide legal advice.

To discuss your specific legal situation, please schedule an attorney consultation.


Document Review and Legal Advice Policies

16. Do you review legal documents before a consultation?

No. Our attorneys do not review or analyze prospective clients' legal documents before their scheduled consultations.

Legal documents must be reviewed in the context of the client's circumstances, objectives, and legal questions.

Our attorneys review relevant documents together with the client during the consultation. This allows the attorney to ask questions, clarify important facts, explain the legal significance of the documents, and identify potential issues.

Reviewing documents without first understanding the client's situation can lead to incomplete analysis, misunderstandings, or incorrect assumptions.

Important: Sending documents to our office does not mean an attorney has reviewed them or agreed to provide legal services.

17. Should I email or upload documents before my consultation?

Yes. We encourage clients to email relevant documents to admin@tnguyenlaw.com before their scheduled consultation.

Submitting documents in advance allows our administrative staff to organize, file, and prepare the materials so they are readily accessible to the attorney during your appointment.

Important: Documents submitted before a consultation are not reviewed or analyzed by an attorney in advance. Our attorneys review relevant documents together with the client during the scheduled consultation. This allows the attorney to ask questions, understand the circumstances, clarify the client's objectives, and provide legal guidance in the proper context.

Please keep the following in mind:

  • Submit documents in advance: Email relevant documents to admin@tnguyenlaw.com so our staff can organize and prepare them for attorney access.
  • Administrative preparation only: Receiving, organizing, and filing documents does not constitute legal review or analysis.
  • Attorney review during consultation: Documents are reviewed and discussed directly with the client during the appointment, subject to the time available.
  • Extensive document review: Matters involving lengthy contracts, numerous documents, or complex legal issues may require additional consultation time or a separate legal engagement.

Our goal is to make your consultation as productive and efficient as possible. Having your documents organized and available beforehand allows the attorney to focus on understanding your situation, answering your questions, and discussing appropriate legal options.

18. What documents should I have available during my consultation?

The documents needed depend on the type of legal matter.

Examples include:

  • Real Estate: Deeds, title reports, purchase and sale agreements, mortgages, property records, and relevant correspondence.
  • Estate Planning: Existing wills, trusts, powers of attorney, beneficiary designations, and property ownership records.
  • Probate: Death certificates, wills, trusts, deeds, estate documents, and relevant family or creditor information.
  • Business Law: Formation documents, operating agreements, contracts, ownership records, and business correspondence.
  • IRS Tax Controversy: IRS notices, tax assessments, relevant tax returns, collection notices, and correspondence.
  • Immigration: USCIS notices, immigration petitions, applications, prior immigration records, and supporting documentation.
  • Contract Disputes: Signed agreements, communications, invoices, notices, demand letters, and settlement proposals.

You do not need to organize or submit every document before booking. The attorney can explain which records are relevant during the consultation.

19. What if my documents require extensive review?

Some matters involve lengthy contracts, extensive correspondence, multiple deeds, complex tax records, or substantial estate documentation.

A standard consultation may not provide enough time for a comprehensive review of all materials.

When additional review is necessary, the attorney may recommend:

  • Scheduling additional consultation time
  • Engaging the firm for a defined document-review project
  • Conducting additional legal research
  • Preparing a written legal analysis or recommendations
  • Establishing a separate engagement for ongoing representation

Any additional services and associated fees will be discussed before the firm undertakes that work.


Attorney Fees, Flat Fees, and Advanced Deposits

20. Do you offer flat-fee legal services?

Yes. Our firm offers flat-fee arrangements for certain legal services.

Flat fees may be available for qualifying matters such as:

  • Quitclaim deeds and certain property transfers
  • Transfer on Death Deeds
  • Some trust-related property transfers
  • Selected estate planning documents
  • Certain LLC formation matters
  • Selected business documents and agreements
  • Other defined transactional legal services

Whether a flat fee is available depends on the complexity of the matter, the scope of services, and the legal work required.

Flat-fee eligibility and pricing are determined during the attorney consultation.

A flat fee covers only the services specifically identified in the engagement agreement. Third-party expenses, taxes, government filing fees, recording charges, and additional work may be separate unless expressly included.

21. Do you charge hourly fees for legal services?

Yes. Certain legal matters are billed on an hourly basis.

Hourly billing may be appropriate when the amount of work cannot reasonably be determined in advance, including complex transactions, negotiations, estate administration, tax controversy, or matters involving changing circumstances.

The applicable billing rates, scope of work, and payment arrangements will be explained before engagement.

Our firm may use hourly, flat-fee, or other permissible billing arrangements depending on the nature of the matter.

22. What is an advanced deposit or retainer?

An advanced deposit is money a client pays in advance toward future legal services and expenses.

For matters billed against an advance deposit, the funds are generally maintained in a designated client trust account at a financial institution in accordance with applicable professional responsibility rules.

The funds remain subject to the client's rights until earned or properly applied to authorized expenses.

As legal work is completed, the firm records the time or services performed, prepares billing statements, and transfers earned fees from the trust account according to the engagement agreement and applicable rules.

An advanced deposit helps ensure that funds are available for authorized legal work while keeping client funds separate from the firm's operating funds.

23. Will I receive invoices or billing statements?

Yes. For matters involving ongoing billing, clients receive invoices or billing statements identifying charges for legal services and applicable expenses.

Depending on the fee arrangement, statements may include:

  • Attorney or staff time billed
  • Description of legal services performed
  • Applicable hourly rates
  • Third-party costs and disbursements
  • Payments or deposits applied
  • Remaining balances or amounts due

Flat-fee matters are billed according to the terms of the applicable engagement agreement.

24. What happens if my advanced deposit runs out?

If the work required exceeds the available advanced deposit, our office may request that the client replenish the funds before additional services are performed.

The required deposit amount depends on the nature and anticipated scope of the legal matter.

Our engagement agreement explains the applicable payment requirements and how replenishment requests are handled.

25. Will unused advanced deposit funds be refunded?

Yes. Unearned funds remaining in a client trust account are refundable, subject to any outstanding authorized charges and applicable law.

For example, if a matter is completed before the entire advanced deposit has been earned or applied to authorized expenses, the remaining refundable balance will be returned to the client.

The treatment of flat fees and other fee arrangements depends on the engagement agreement and applicable professional responsibility rules.

26. Are government fees, recording fees, and other expenses included in your legal fees?

Not necessarily. Legal fees and third-party expenses are separate unless expressly included in the agreed scope of services.

Depending on your matter, additional expenses may include:

  • County recording fees
  • State technology fees
  • e-Recording submission fees
  • Notary or remote online notarization fees
  • Certified copies and document retrieval fees
  • Washington real estate excise tax or applicable filing charges
  • USCIS application and filing fees
  • IRS-related expenses
  • Court filing fees, where applicable
  • Business formation and registration fees
  • Other necessary third-party costs

These expenses are generally charged by government agencies or independent service providers rather than retained as attorney fees.

During the consultation, we explain which fees may apply and how they are handled.

27. Can you provide a legal fee quote before a consultation?

We may provide general information about consultation fees and certain advertised services before an appointment.

However, we generally do not provide a final quote for legal services until an attorney has reviewed the matter during a consultation.

Two matters that appear identical may require very different amounts of work because of ownership history, tax consequences, missing documents, disputes, deadlines, or other legal issues.

Our goal is to establish an appropriate scope of services and explain the associated costs before engagement.



Litigation, Legal Disputes, and Negotiations

36. Does your law firm handle litigation or represent clients in court?

Our law firm is generally not accepting new litigation cases at this time.

This means we typically do not accept matters requiring us to file lawsuits, defend clients in active court proceedings, conduct litigation discovery, attend contested hearings, or represent clients through trial.

However, we continue to assist clients with pre-litigation dispute resolution, legal negotiations, demand letters, settlement agreements, and other strategies designed to resolve disputes before court intervention becomes necessary.

Litigation can be expensive, stressful, time-consuming, and unpredictable. When appropriate, resolving a dispute through negotiation may allow clients to protect their interests while avoiding unnecessary legal expenses.

If your matter is already in litigation or requires immediate court action, we recommend promptly consulting an attorney who handles litigation.

37. Can you help resolve a legal dispute without going to court?

Yes. Pre-litigation dispute resolution and negotiation are important parts of our legal services.

Depending on the circumstances, we may assist with:

  • Reviewing contracts and identifying legal rights
  • Evaluating the strengths and weaknesses of a dispute
  • Preparing attorney demand letters
  • Responding to demand letters
  • Communicating with opposing parties or attorneys
  • Negotiating financial settlements
  • Negotiating property ownership and buyout agreements
  • Drafting settlement agreements and releases
  • Resolving certain real estate and title disputes
  • Negotiating business and partnership disputes
  • Exploring alternatives to litigation

Our goal is to help clients achieve practical and legally sound resolutions while minimizing unnecessary conflict and expense.

Not every dispute can be resolved outside court, and successful settlement cannot be guaranteed.

38. Can your firm prepare a demand letter or negotiate on my behalf?

Yes, depending on the nature of the dispute.

Our firm assists clients with preparing attorney demand letters, evaluating legal claims, communicating with opposing parties, and negotiating potential settlements.

Before beginning, we require an attorney consultation to understand the facts, review relevant documents with the client, and determine whether pre-litigation services are appropriate.

We do not prepare demand letters or provide legal opinions based solely on documents emailed to our office without a consultation.

After the consultation, we can discuss the scope of representation and applicable legal fees.

39. What if I have already been sued or received a court summons?

If you have already been served with a lawsuit, summons, complaint, or other court document, you should seek legal advice promptly because strict response deadlines may apply.

Our firm generally does not accept active litigation matters. We recommend contacting a litigation attorney who can evaluate your case, identify deadlines, and determine what court filings or actions may be required.

Important: Scheduling a consultation, sending court documents, or communicating with our office does not extend any court deadline or mean that our firm has agreed to represent you.

Our firm does not monitor or assume responsibility for court deadlines unless we have expressly agreed in writing to undertake that responsibility.

40. Can you negotiate a settlement if the other party has an attorney?

Yes. In appropriate pre-litigation matters, we may communicate and negotiate directly with an opposing party's attorney.

We have experience assisting clients with disputes involving:

  • Real estate ownership
  • Co-owner and family property disagreements
  • Easements and property access
  • Business arrangements
  • Contractual obligations
  • Property buyouts
  • Other civil disputes appropriate for negotiation

Our involvement depends on the facts, the stage of the dispute, and whether the matter can reasonably be handled without active court representation.

41. Is settling a dispute outside of court less expensive than litigation?

Often, resolving a dispute through negotiation can be less expensive and less time-consuming than litigation.

Litigation may involve court filing fees, discovery, depositions, expert witnesses, hearings, extensive attorney preparation, and potentially trial.

Pre-litigation negotiation may allow parties to resolve their differences without incurring many of those expenses.

However, the cost and likelihood of settlement depend on the complexity of the dispute, cooperation of the parties, strength of the legal claims, and other circumstances.

During a consultation, we can discuss whether pre-litigation negotiation is a reasonable option for your situation.

42. What happens if negotiations fail and litigation becomes necessary?

If a dispute cannot be resolved through negotiation and litigation becomes necessary, our firm may recommend that the client consult a litigation attorney.

Where appropriate and authorized by the client, we may assist with the transition by identifying relevant documents or communicating with successor counsel.

Any referral or transition is subject to attorney availability, conflicts of interest, and the client's choice of counsel.

Our goal is to help clients explore reasonable settlement opportunities before committing to the time, expense, and uncertainty of litigation.


Remote Legal Services and Document Processing

43. Can your law firm handle legal matters remotely?

Yes. Many of our legal services can be provided remotely.

Depending on the matter, remote services may include:

  • Attorney consultations by video or telephone
  • Electronic document coordination
  • Remote review of legal matters during scheduled consultations
  • Document preparation and electronic delivery
  • Coordinated signing and notarization
  • Remote Online Notarization when legally appropriate
  • Electronic recording of real estate documents
  • Communications with government agencies and third parties

Remote services are particularly convenient for clients who live outside Washington or Arizona but own property or have legal matters in those states.

Some matters may still require original signatures, physical documents, in-person appointments, or other procedures.

44. Do you offer Remote Online Notarization?

Remote Online Notarization, commonly called RON, may be available for qualifying documents and transactions.

RON allows a signer to appear before an authorized notary through an approved electronic process instead of meeting physically.

Availability depends on the type of document, applicable state law, notary requirements, identity verification, and acceptance by the receiving agency or institution.

Our office can help determine whether remote notarization is appropriate for your particular matter.

45. Do you offer electronic recording of real estate documents?

Yes. Our firm uses e-Recording services in many Washington and Arizona counties where available.

Electronic recording allows qualifying real estate documents to be submitted electronically to the appropriate county recording office.

This can reduce mailing delays, travel, and administrative processing time associated with traditional paper recording.

In many straightforward property transfer matters, our office can submit documents for same-day or next-day recording once all required documents are properly executed, notarized, and all applicable fees and expenses have been paid.

Actual recording times depend on the county, document requirements, submission time, and the county's acceptance and processing procedures.

We cannot guarantee a particular recording date or county acceptance.

46. How quickly can you complete a property transfer?

Many straightforward property transfers can be completed efficiently once the attorney has reviewed the matter and the necessary documents and information are available.

For qualifying matters, our streamlined process may allow preparation, signing, and recording within several business days. Expedited processing may be available depending on attorney availability, the complexity of the transfer, and county recording requirements.

Factors affecting turnaround time include:

  • Completeness of the information provided
  • Availability of required signers
  • Notarization arrangements
  • Title history or ownership complications
  • Supporting documents, if any
  • Real estate excise tax review or payment requirements
  • County recording schedules and processing times
  • Payment of applicable legal fees and third-party expenses

During the consultation, we can discuss the anticipated process and whether expedited handling may be appropriate.

47. Can you help if I live outside Washington or Arizona?

Yes. We frequently assist clients who live outside the state where their property or legal matter is located.

For example, a client living in California may need assistance transferring Washington real estate into a living trust. Another client may own property in both Washington and Arizona and need coordinated title transfers.

Depending on the circumstances, our firm may assist remotely through:

  • Video or telephone consultations
  • Electronic document preparation and delivery
  • Remote signing coordination
  • Remote Online Notarization when appropriate
  • County e-Recording services
  • Communication with title companies and other professionals

We also assist eligible clients with certain federal IRS and immigration matters, subject to applicable jurisdictional and professional requirements.


Working With Our Law Firm

48. What is the process for becoming a client?

Our firm uses a structured process designed to establish clear expectations and provide efficient legal services.

  1. Schedule a consultation: Select the appropriate appointment and complete the consultation payment.
  2. Meet with the attorney: Discuss your situation, goals, legal options, and relevant documents.
  3. Determine the scope of services: If our firm can assist, we explain the proposed legal work and applicable fees.
  4. Complete the engagement agreement: Review and sign the agreement describing the services and responsibilities of the parties.
  5. Provide the required payment: Pay the applicable flat fee, advanced deposit, or other agreed amount.
  6. Begin legal work: Our team proceeds with the authorized services according to the engagement agreement.
  7. Receive updates and completed work: We communicate relevant developments and provide documents or deliverables as appropriate.

Our firm does not begin legal work simply because someone has requested a service, sent documents, or attended a consultation. Additional representation requires our acceptance of the matter and completion of the applicable engagement requirements.

49. How long will my legal matter take?

The time required depends on the type of matter, complexity, document availability, third-party involvement, and applicable government processing requirements.

Some straightforward document preparation and property transfer matters may be completed within days, while probate, business transactions, immigration applications, IRS disputes, and negotiations may require substantially more time.

Delays may occur when:

  • Required documents or information are missing
  • Additional legal research is necessary
  • Other parties must cooperate or sign documents
  • Government agencies require additional processing
  • Unexpected title, tax, or legal issues arise
  • Additional work falls outside the original scope

We strive to work efficiently and explain anticipated timelines, but we cannot guarantee outcomes or completion dates controlled by courts, government agencies, recording offices, or third parties.

50. How will your office communicate with me during my case?

Our office communicates with clients through appropriate channels, which may include email, telephone, scheduled appointments, and electronic document systems.

Our legal team and support staff work together to coordinate documents, scheduling, billing, and administrative matters.

For substantive legal questions requiring attorney analysis, an appointment or additional legal work may be necessary.

We encourage clients to communicate clearly, provide requested information promptly, and keep their contact information current.

Our goal is to maintain professional, timely, and effective communication throughout the representation.

51. What if I have additional questions or need services beyond the original agreement?

We understand that additional questions or legal issues may arise as a matter progresses.

However, legal representation is limited to the services described in the engagement agreement.

If additional work is requested or becomes necessary, our office may recommend:

  • An additional attorney consultation
  • Expanded document review
  • Additional legal research
  • An amended engagement agreement
  • A separate legal engagement
  • Additional fees or an advanced deposit

For example, a client who initially hires our firm to prepare a deed may later discover a title dispute, probate issue, tax complication, or disagreement with another property owner. These issues may require services beyond the original deed preparation.

We will explain the proposed additional work and applicable fees before undertaking services outside the agreed scope.

52. Are my communications and documents confidential?

Our firm takes client confidentiality and professional responsibilities seriously.

Attorney-client communications and information relating to representation are handled in accordance with applicable professional responsibility rules and legal requirements.

However, not every communication with a law firm is automatically protected by attorney-client privilege, and the existence or scope of confidentiality protections depends on the circumstances and applicable law.

Prospective clients should avoid sending unnecessary sensitive information, original documents, or extensive records before being instructed to do so.

We encourage clients to use the communication and document submission methods provided by our office.

53. When does an attorney-client relationship begin?

Scheduling a consultation, contacting our office, or sending documents does not automatically establish an ongoing attorney-client relationship.

A consultation may involve legal advice within the limited scope of that appointment. However, ongoing representation begins only when our firm agrees to undertake the matter and the applicable engagement requirements have been satisfied.

These requirements generally include:

  • Attorney evaluation and acceptance of the matter
  • Completion of any required conflict checks
  • Agreement regarding the scope of legal services
  • Execution of the applicable engagement agreement
  • Payment of required fees or deposits

Unless our firm has expressly agreed to handle a particular matter, prospective clients remain responsible for protecting their own legal interests, responding to notices, and complying with applicable deadlines.

54. What responsibilities do clients have when working with your firm?

A successful attorney-client relationship requires cooperation, communication, and clear expectations.

We ask clients to:

  • Provide complete and accurate information
  • Disclose relevant facts and documents
  • Respond to reasonable requests for information
  • Review documents and instructions carefully
  • Communicate changes in circumstances promptly
  • Attend scheduled appointments
  • Pay agreed legal fees and expenses when due
  • Maintain respectful and professional communications
  • Understand that legal outcomes and third-party processing times cannot be guaranteed

Our firm is committed to professional service, and we expect clients to participate constructively in the legal process.

This cooperative approach helps us provide efficient services while maintaining the attention and care that all clients deserve.


Contact Information and Next Steps

55. How can I contact the Law Office of Theresa Nguyen, PLLC?

You can contact our office by telephone, email, or through our website.

Law Office of Theresa Nguyen, PLLC

Washington Office:
1500 Benson Rd S, Suite 203
Renton, WA 98055

Arizona Office:
64 E Broadway Rd, Suite 200
Tempe, AZ 85281

Phone: (425) 998-7295

Email: info@tnguyenlaw.com

Office Hours: Monday through Friday, 10:00 AM to 5:00 PM

Schedule a Consultation: Online Appointment Booking

Contact Form: Contact Our Office

56. What is the best way to get started with your law firm?

The best way to get started is to schedule an attorney consultation.

During the consultation, we can discuss your legal goals, review relevant documents together, explain available options, and determine whether our firm can assist.

For most legal matters, our standard consultation is one hour at $400. Shorter consultations are available for qualifying straightforward matters, including certain property transfers.

After the consultation, if our firm agrees to undertake the matter, we will explain the proposed scope of services, applicable legal fees, third-party expenses, and next steps.

Schedule Your Attorney Consultation Today


Ready to Discuss Your Legal Matter?

At the Law Office of Theresa Nguyen, PLLC, we understand that legal matters can be confusing, stressful, and time-consuming. Our goal is to provide practical legal guidance and efficient services tailored to your circumstances.

Whether you need help transferring property, preparing an estate plan, administering an estate, resolving an IRS tax problem, pursuing family-based immigration, forming a business, or negotiating a legal dispute, our team can help determine an appropriate path forward.

We emphasize attorney-guided planning, transparent expectations, convenient remote services, and practical legal solutions.

Schedule a Consultation: Book an Appointment Online

Call: (425) 998-7295

Email: info@tnguyenlaw.com

Disclaimer: The information on this page is provided for general informational purposes only and does not constitute legal advice. Legal services and outcomes depend on individual circumstances, applicable law, and the terms of any engagement agreement. Contacting our office or submitting information does not automatically establish an ongoing attorney-client relationship.